Our Staff

Scott Haller, Osteopathic Manual Practitioner, AC, RMT


Since earning his degree in Osteopathic Manipulation at the Canadian Academy of Osteopathy and Holistic Health Science in 2004, Scott has earned a reputation in his field that is second to none. Early in his career, Scott joined the medical rehabilitation staff of both the NHL's Edmonton Oilers and their affiliate team, the Hamilton Bulldogs - an experience that has paved the way for a successful and fulfilling career in sports injury management.

Scott has always been extremely passionate about delivering the highest quality of care to his patients – particularly those suffering from concussion and post concussion syndrome. It is that same passion that inspired him to develop The Shift Concussion Management Program – an education and training platform providing Healthcare Practitioners globally with evidence-informed concussion assessment and rehabilitation strategies for patients suffering from mild traumatic brain injury.

Scott has received diverse training and mentoring over the course of his career. He is certified in vestibular assessment and therapeutic techniques out of Atlanta, Georgia, has spent time shadowing in Pittsburgh, PA under internationally renowned Neuropsychologist Dr. Michael “Micky” Collins, and has significant experience with numerous treatment techniques from generalized osteopathic treatment, craniosacral therapy, and acupuncture.

In addition to balancing a busy schedule at his Guelph concussion clinic, Scott lends his time speaking to sports organizations, hospitals, schools, and medical clinics throughout the province on the topic of concussion management.

During his free time (when there is some) he can be found cheering his daughter on during her hockey games, whipping up a chef worthy dish, or heading up north to be in the "land of no-cell service".

Kailin Walter, BSc(Hons), DC


Kailin completed her Bachelor of Science in Human Kinetics from the University of Guelph in 2006. After receiving treatment for numerous sports injuries suffered in competition, she was inspired to pursue her Doctorate of Chiropractic (DC) at the Canadian Memorial Chiropractic College in Toronto. She graduated with top honours, and completed additional certifications in Graston Technique ® (an instrument-assisted soft tissue therapy treatment method), and Contemporary Medical Acupuncture (McMaster University). Kailin subscribes to an interdisciplinary model of healthcare, and integrates the latest evidence based practices into her therapeutic approach.

Kailin has been instrumental in the development and delivery of the Shift Concussion Management Program in Ontario, and serves as a clinician and instructor alongside President, Scott Haller. She has undergone significant training in concussion rehabilitation concepts with particular emphasis in the area of vestibulo-ocular disorders in post-concussion syndrome. She has lectured at numerous concussion seminars with Shift Concussion throughout Canada and strives to continually stay abreast of the research in the field. Her patient-centered and evidence-based approach to clinical practice is highly regarded at Shift Concussion Management amongst patients and staff.

Kailin is considered the go-to for most things in the clinic, be it Shift related or otherwise. She has a wealth of knowledge on just about everything but we all get to benefit from the educational atmosphere she provides.

She is a woman of many talents including being a women's softball pro, a superhuman mother of two boys and amateur cake designer!

Jenna Copeland, BA(Hons) Psych, MScOT


Jenna’s educational background includes a Bachelor of Arts Honours degree in Psychology from the University of Guelph and a Master of Science degree in Occupational Therapy from Queen’s University. Jenna has over 10 years of experience working as a Registered Occupational Therapist in the medical and rehabilitation field in Ontario and British Columbia.

With training in both Occupational Therapy and Psychotherapy, Jenna uses a client-centred and holistic approach to work collaboratively with individuals to support them in achieving their meaningful goals. She offers a unique functional/practical approach to psychotherapy. Jenna has training in evidence-based modalities such as Cognitive Behavioural Therapy (CBT), Motivational Interviewing, Mindfulness, and Behavioural Activation, and primarily uses these tools with clients to support them in achieving their goals.

She has a particular passion for working with individuals who are experiencing new disabilities/injuries, chronic pain and health conditions, acquired and traumatic brain injuries (including concussion, post-concussion syndrome, moderate TBI), ADHD/ADD, anxiety (GAD, Social Anxiety, Panic Disorder), and depression. As an Occupational Therapist, Jenna has expertise in cognitive rehabilitation and offers individualized evidence-based cognitive rehabilitation programs to compensate for or restore cognitive functioning (i.e., in the areas of attention, memory, executive functioning skills).

When Jenna is not in the clinic, she is probably reading, taking a yoga class or exploring the outdoors with her family.

Jenna offers both Occupational Therapy and Psychotherapy services under her Occupational Therapy License. At the present time, she is offering virtual sessions only. In the future, she plans to resume in-person sessions at the Shift Concussion Management Clinic in Guelph.

Keira Stroyan, BA(Kin), MSc.PT


While some little girls dream about being a princess when they grow up, Keira envisioned herself as a Physiotherapist. This was only magnified when playing women's fastball and completing competitive dance. Keira quickly understood the importance of treating and preventing injuries from a personal level which led her to complete her Master of Science degree in Physiotherapy at McMaster University, and previously a Bachelor of Arts (Honours) in Kinesiology at Brock University. Keira's drive to help others coupled with her passion for sports and athletics has built the foundation for her career here at Shift.

With a strong passion for her field, Keira has always been devoted to continuing education and honing in her treatment techniques. She has completed both Introductory and Advanced Level Training through internationally recognized Vestibular Therapist, Bernard Tonks, and has completed the Shift Concussion Management training program, implementing the program at its highest level alongside the rest of the Shift team. Recently, Keira has also branched out and completed additional training in women's pelvic health. Her treatment plans incorporate a combination of hands-on techniques, education and exercise prescription to reduce pain and optimize function specifically for those suffering from post concussion syndrome as well as orthopaedic and pelvic related symptoms. 

Keira believes her role is to work with her patients to create a treatment plan that is specific to each individual's needs, goals and lifestyle. Her goal is to maximize recovery in order to return her patients to their favourite sport, hobby or occupation as quickly as possible. Keira has an unmatched quality of getting her patients to laugh and enjoy themselves, even when their every instincts suggests they should be doing the opposite. 

Outside of the office, Keira can be found doing hill sprints (no pesky gym fees for her), creating the latest in all natural cleaning products, volunteering at a church event, or spending time with her family.

Lisa Scrase, BSc.Kin(Hons), DC


Lisa completed her Bachelor of Science in Kinesiology from McMaster University in 2016. She then went on to complete her Doctorate of Chiropractic (DC) at the Canadian Memorial Chiropractic College in Toronto. She has completed additional certifications in SMART tools (an instrument-assisted soft tissue therapy treatment method), Functional Range Conditioning (a mobility and joint control treatment method), Functional Range Release (a soft tissue treatment method) and Contemporary Medical Acupuncture from McMaster University. Lisa incorporates the latest evidence-based practices into her treatments.

Lisa has always been passionate about sports and staying active. This has led her to get into sideline medical coverage for League 1 Ontario (soccer) and the GTHL (hockey). Through this, she has had experience working with athletes who sustained a concussion and guided them on return to play and school protocols. Lisa has completed the Shift Concussion Management training program and has incorporated this into her treatments alongside the Shift Concussion Team.

In addition to clinical chiropractic work, Lisa is also a certified personal trainer with experience doing group classes at F45 and personal training. She is an advocate for “exercise is medicine” and brings this background into her rehabilitation protocols for patients.

Outside of work Lisa enjoys working out, getting outdoors, and can often be found sipping an iced coffee at a local coffee shop or at the gym.

Dr. Scrase is a recent addition to the Shift family, providing comprehensive concussion, vestibular, and orthopaedic rehabilitation therapy.

Michael Robinson, RMT

When individuals experience aches and pains their quality of life can also suffer. Michael’s passion is in helping turn people to that higher quality of living. He aids his clients (including adults of all ages, children and families) to their pain-free lifestyles.

He understands that no single approach is the right one for every individual and so he’s trained in a range of modalities such as Neurofunctional (contemporary) Acupuncture (McMaster University) and Craniosacral Therapy (Upledger Institute).

His clinical background includes not only treating soft tissue conditions (strains and sprains), headaches, migraines, and stress, but also assisting those undergoing oncology, addictions and mental health treatments. Michael has been in professional practice since 2005.

Aside from his manual therapy skills, Michael has the unparalleled ability to make award winning vegan baked goods and curries (a staff favourite). He can often be found in Toronto or Hamilton, checking out new music or trying new eateries with his son.

Gena Filip, BHSc., MA, RP(Q)


Gena holds a Bachelor of Health Sciences degree and a Master of Arts in Counselling and Psychotherapy with honours. Gena’s 15-year healthcare journey started as a Registered Massage Therapist where she focused on the connection between physical trauma, chronic pain, and mental wellness. To enhance her holistic treatments, Gena added contemporary medical acupuncture to her specialties, highlighting the importance of neurological health and function in the body’s healing process.

Today, Gena is a Registered Psychotherapist who combines her extensive knowledge of physical therapy with psychology. She applies therapeutic methods that address the entire person: the mental, emotional, physical, and spiritual parts. Gena’s person-centred approach includes various applications from Cognitive Behavioural Therapy (CBT), Dialectical Behaviour Therapy (DBT), Narrative Therapy, and Acceptance and Commitment Therapy (ACT), providing personal and unique treatment plans.

“Your present circumstances don’t determine where you can go; they merely determine where you start.” – Nido Qubein

“Therapy is often a matter of tipping the first domino.” – Milton H. Erickson

“A dog gives the best perspective: to pause, connect with nature, and have self-compassion.” – Anonymous

Gena is a welcome addition to the Shift Concussion Management Team and will be offering her services virtually (video-call).

Megan Puttock, R.Kin, CAT(C)


Megan graduated in 2002 from Acadia University with a degree in Kinesiology, and then graduated in 2005 with a degree in Exercise and Sports Science, Athletic Therapy, from the University of Manitoba. She certified as an Athletic Therapist in 2005 and is a member of the OATA and CATA and the College of Kinesiology of Ontario as a Registered Kinesiologist.

Megan has taken courses in soft tissue release, and Fit Fore Golf level 1&2, and has completed level 1 &2 of the Shift Concussion Management Training program. She is also a certified custom knee brace technician and has extensive knowledge in the selection and fitting of a variety of braces.

She has worked with a variety of sports providing on field medical coverage, mostly working with University, high school and semi pro football.

In her spare time, Megan enjoys Figure skating, and has competed at several National Championships in Synchronized skating, being outdoors, and spending time with her husband and son and the dogs. Megan is also fluent in ASL.

Kirsten Donaldson, BA.Sc, OCGC


Ever since she experienced a severe concussion in her first year of her undergraduate degree, Kirsten has taken a great interest in the brain and how it can change and adapt to external factors. This interest inspired her to complete her Arts and Sciences Degree in Neuroscience and Psychology at the University of Guelph in 2020, followed by an Ontario College Graduate Certificate in Brain Disorders Management at Mohawk College in 2021. Some highlights of her education include knowledge translation and transmission, and completing research in the Visual Cognitive Neuroscience Lab at the University of Guelph.

Between her personal experience, education, and work opportunities, Kirsten can empathize with the amount of effort it takes to navigate a brain injury and the many co-morbidities that follow. She has worked as a Vision Therapist, helping concussion patients improve vision-related and other concussion symptoms, as well as children who experience vision-related learning challenges. The most rewarding part of working alongside patients is seeing them succeed and become more confident in daily life.

You will see Kirsten working at reception, assisting us with our education programs, and in the gym helping patients navigate their concussion exercises.

In her downtime she enjoys working out, golfing, and spending time with family and friends.