Our Staff

Scott Haller, Osteopathic Manual Practitioner, AC, RMT

Since earning his degree in Osteopathic Manipulation at the Canadian Academy of Osteopathy and Holistic Health Science in 2004, Scott has earned a reputation in his field that is second to none. Early in his career, Scott joined the medical rehabilitation staff of both the NHL's Edmonton Oilers and their affiliate team, the Hamilton Bulldogs - an experience that has paved the way for a successful and fulfilling career in sports injury management.

Scott has always been extremely passionate about delivering the highest quality of care to his patients – particularly those suffering from concussion and post concussion syndrome. It is that same passion that inspired him to develop The Shift Concussion Management Program – an education and training platform providing Healthcare Practitioners globally with evidence-informed concussion assessment and rehabilitation strategies for patients suffering from mild traumatic brain injury.

Scott has received diverse training and mentoring over the course of his career. He is certified in vestibular assessment and therapeutic techniques out of Atlanta, Georgia, has spent time shadowing in Pittsburgh, PA under internationally renowned Neuropsychologist Dr. Michael “Micky” Collins, and has significant experience with numerous treatment techniques from generalized osteopathic treatment, craniosacral therapy, and acupuncture.

In addition to balancing a busy schedule at his Guelph concussion clinic, Scott lends his time speaking to sports organizations, hospitals, schools, and medical clinics throughout the province on the topic of concussion management.

During his free time (when there is some) he can be found cheering his daughter on during her hockey games, whipping up a chef worthy dish, or heading up north to be in the "land of no-cell service".

Dr. Kailin Walter, BSc(Hons), DC

Kailin completed her Bachelor of Science in Human Kinetics from the University of Guelph in 2006. After receiving treatment for numerous sports injuries suffered in competition, she was inspired to pursue her Doctorate of Chiropractic (DC) at the Canadian Memorial Chiropractic College in Toronto. She graduated with top honours, and completed additional certifications in Graston Technique ® (an instrument-assisted soft tissue therapy treatment method), and Contemporary Medical Acupuncture (McMaster University). Kailin subscribes to an interdisciplinary model of healthcare, and integrates the latest evidence based practices into her therapeutic approach.

Kailin has been instrumental in the development and delivery of the Shift Concussion Management Program in Ontario, and serves as a clinician and instructor alongside President, Scott Haller. She has undergone significant training in concussion rehabilitation concepts with particular emphasis in the area of vestibulo-ocular disorders in post-concussion syndrome. She has lectured at numerous concussion seminars with Shift Concussion throughout Canada and strives to continually stay abreast of the research in the field. Her patient-centered and evidence-based approach to clinical practice is highly regarded at Shift Concussion Management amongst patients and staff.

Kailin is considered the go-to for most things in the clinic, be it Shift related or otherwise. She has a wealth of knowledge on just about everything but we all get to benefit from the educational atmosphere she provides.

A woman of many talents including being a women's soft ball pro, a superhuman mother of two boys and amateur cake designer.

Jenna Copeland, BA(Hons), MScOT


Jenna's educational background includes a Bachelor of Arts Honours degree in Psychology from the University of Guelph and a Master of Science Degree in Occupational Therapy from Queen’s University.

Jenna has over seven years of experience working as an Occupational Therapist (OT) in community and clinic settings in Ontario and British Columbia. She has experience with community-based occupational therapy assessment and treatment for neurological, orthopedic and psychological injuries. Jenna has completed advanced education in the areas acquired brain injury, return to work, mindfulness and concussion management. Recently she has completed the courses; “Applied Suicide Intervention Skills Training (ASIST),” “Assessment and Intervention of Self-awareness in those with Brain injury, stroke and neurological diseases” and “Optimizing Functional Cognition and Executive Function (Joan Toglia).” Jenna also has several years’ experience as a Case Manager for Catastrophic Injury cases.

She has also been involved with the University of Toronto as a student fieldwork supervisor and facilitator for learning labs for Occupational Therapy students.

When Jenna is not in the clinic, she is probably reading, taking a yoga class, binge watching MasterChef or volunteering in the community.

Keira Stroyan, BA(Kin), MSc.,PT


While some little girls dream about being a princess when they grow up, Keira envisioned herself as a Physiotherapist. This was only magnified when playing women's fast-ball and completing competitive dance. Keira quickly understood the importance of treating and preventing injuries from a personal level which lead her to complete her Master of Science degree in Physiotherapy at McMaster University, and previously a Bachelor of Arts (Honours) in Kinesiology at Brock University. Keira's drive to help others coupled with her passion for sports and athletics has built the foundation for her career here at Shift.

With a strong passion for her field, Keira has always been devoted to continuing education and honing in her treatment techniques. Among the most recent, Keira has completed both Introductory and Advanced Level Training through internationally recognized Vestibular Therapist, Bernard Tonks. Keira has also completed the Shift Concussion Management program, and now implements the program at it's highest level alongside Shift Creators, Scott and Kailin. Recently, Keira has also branched out and completed additional training in women's pelvic health. Her treatment plans incorporate a combination of hands-on techniques, education and exercise prescription to reduce pain and optimize function specifically for those suffering from post concussion syndrome as well as orthopaedic and pelvic related symptoms. 

Keira believes her role is to work with you to create a treatment plan that is specific to your needs and lifestyle. Her goal is to maximize your recovery to return to your favourite sport, hobby or work and prevent the recurrence of injury. Keira has this unmatched quality of getting her patients to laugh and enjoy themselves, even when their every instincts suggests they should be doing the opposite. 

Outside of the office, Keira can be found doing hill sprints (no pesky gym fees for her), creating the latest in all natural cleaning products, volunteering at a church event, or spending time with her family.

Danielle Benison, MPT, B.Sc.HK


For as long as she can remember, Danielle has been interested in the many capabilities of the human body and always dreamed of a career in rehabilitation. She ultimately followed this calling to Perth, Western Australia where she obtained her Master of Physiotherapy degree from Curtin University. She also holds an Honours degree in Human Kinetics from the University of Guelph.

Through her studies and work experience in the filed, Danielle's passion for neurorehabilitation, and more specifically concussion and vestibular rehabilitation, continued to grow and has gained momentum with continuing education courses. Most recently, these have included the Introductory and Advanced Vestibular Rehabilitation courses with Certified Vestibular Physiotherapist Bernard Tonks. She also has extensive experience in assessing and treating orthopaedic injuries.

Danielle believes there is great benefit to the individual who plays an active role in their recovery and will promote you in achieving your functional goals and returning to your best level of activity. 

Outside of work, Danielle can be found enjoying the outdoors, whether it be paddling, hiking or cycling.

Sheri Moss, BSc(Kin), MSc., PT



Sheri completed her Bachelor of Science in Kinesiology in 2007 from York University. While at York University she discovered a passion for the human brain and entered into a second Bachelor degree in Psychology. After completing her time at university, Sheri worked as a Kinesiologist for 2 years in a large orthopaedic clinic. In 2009 she returned to university to further her education and decided this was a great opportunity to broaden her horizons and move to another country. Sheri graduated with a Master of Science degree in Physiotherapy at Queen Margaret University in Edinburgh, Scotland in 2011.

After graduation she spent 3 years working with patients with acquired brain injuries and in 2014 she was trained as a SHIFT concussion therapist. In March 2017 Sheri completed Emory University’s Vestibular Rehabilitation Course in Atlanta, Georgia. Sheri finds working with concussion and vestibular patients to be both fascinating and rewarding.

Sheri also has experience treating patients who have sustained sports injuries, motor vehicle accidents, workplace injuries, chronic musculoskeletal impairments, neurological conditions, pre and post-surgical conditions and many more orthopaedic conditions. She utilizes soft tissue techniques, joint and neural mobilizations, exercise, cupping, modalities, and patient education, in providing evidence-based care.

Sheri has many hidden talents outside of the office including being a pottery making wizard, 'certified' house renovating extraordinaire and mother to her adorable new addition.  

Joe Pendleton, MPK(kin), R.Kin, CSCS


Joe received his Master of Professional Kinesiology from the University of Toronto in 2017 after completing his honours Bachelor of Science degree in Kinesiology from the University of Waterloo. During the completion of his MPK degree, Joe discovered the importance of concussion management strategies through working with varsity athletes and personally experiencing a concussion, forcing him to implement the strategies he practices. He is passionate about utilizing an evidence based and collaborative approach to care to ensure the best possible treatment is provided to all. As a Registered Kinesiologist Joe excels in using exercise as a form of rehabilitation and taking an active approach to care for all injuries, including concussion.

Prior to joining Shift, Joe has spent time working in other orthopaedic based clinics and sports teams, where he has been exposed to a variety of clientele, from the general population to professional athletes as both a strength and conditioning coach and Kinesiologist.

Joe has a real knack for getting our patients to push their own personal boundaries with their exercises, and he does this all without you actually realizing what he's doing. He has a consistent positive energy (with only minimal caffeine required) and is the go-to for sports organizations hoping to work with our organization. Many people refer to him as their "personal cheerleader"... our staff included.

When not in our gym space, Joe can be found in other gyms either playing lacrosse or hockey or off with friends and family.

Tori Stranges, MPK, B. Kin (Hons)


Tori completed her academic journey at Brock University completing her Master's in Professional Kinesiology in 2017. Prior to, she graduated from the Faculty of Applied Health Sciences at Brock University with a Honours Bachelor Degree in Kinesiology (2016) and  a degree in Fitness and Health Promotion at Niagara College (2014). Tori took an interest in concussion while doing research in her Masters, she was moved by the unique presentation of each individuals injury.

As a Niagara Native, Tori continues to contribute to concussion research with the Niagara Region and Brock University as a Research Co- Investigator. Her interests are concussion management but most specifically the autonomic nervous system and how this dysregualtion can play such a role in the rehabilitation of concussions. She carries her passion for research and helping others into the clinic using evidence based practice. Tori continues to grow professionally through continuing education courses, attending workshops and staying up to date on new clinical applications in the literature.

In Tori's spare time she enjoys hiking throughout the escarpment with her Dachshund (and trusted side kick), joining Keira in some hill sprints or heading off to a new travel destination. 

Rachael Grafe, BSc(Kin), BAHSc(AT), R. Kin, CAT(C)



As a Certified Athletic Therapist CAT(C), Rachael provides medical coverage for sporting events, orthopedic treatments in the clinic and/or works as a Strength and Conditioning Coach to enhance athletic performance.

In a clinical setting, Rachael performs a thorough assessment of any musculoskeletal injury and/or condition, looking for the root cause of the problem. She uses contemporary rehabilitative techniques, therapeutic modalities, soft tissue mobilization, physical reconditioning, and supportive strapping procedures to reduce pain, discomfort, and/or fatigue. She takes an active approach to rehabilitation, providing sport specific exercises and education, all in an effort to safely reintegrate an individual back into their sport or an active lifestyle as quickly as possible.

She draws her clinical practice from working in a variety of sports settings and teams, working with elite and world-class athletes, as well as, continually attending conferences and workshops. Prior to joining Shift, Rachael enjoyed working with the University of Guelph varsity teams, Rugby Canada, and The National Ballet of Canada. Rachael has worked with both Olympic and Paralympic athletes, ensuring they have a safe and successful season.

Never one to back down from a challenge - Rachael spends her free time redoing her house (and we mean from the foundation up), hitting a hardcore training session with her old colleagues at Pursuit, or managing her busy household as a new mom of two.

Michael Robinson, RMT

When individuals experience aches and pains their quality of life can also suffer. Michael’s passion is in helping turn people to that higher quality of living. He aids his clients (including adults of all ages, children and families) to their pain-free lifestyles.

He understands that no single approach is the right one for every individual and so he’s trained in a range of modalities such as Neurofunctional (contemporary) Acupuncture (McMaster University) and Craniosacral Therapy (Upledger Institute).

His clinical background includes not only treating soft tissue conditions (strains and sprains), headaches, migraines, and stress, but also assisting those undergoing oncology, addictions and mental health treatments. Michael has been in professional practice since 2005.

Aside from his manual therapy skills, Michael has the unparalleled ability to make award winning vegan baked goods and curries (a staff favourite). He can often be found in Toronto or Hamilton, checking out new music or trying new eateries with his son.

Johanna Padalino, RMT, 5th Year Osteopathy Student


Johanna is a Registered Massage Therapist. She completed the Fitness and Health Promotion Program at Humber College in 2012. She then went on to complete her Massage Certification at the Canadian College of Massage and Hydrotherapy which she graduated from in 2015. Johanna is currently enrolled at the Canadian College of Osteopathy and is proud to bring a part of her osteopathic knowledge to her current patients.

Johanna played competitive Ringette where she went to the Ontario Winter Games in 2007 and played in the National Ringette League from 2010-2012. She has been involved with Hockey teams since 2009 as a team Trainer. She worked with the Paris Mounties Junior C hockey team and is currently the Trainer and RMT for the Waterloo Wolves Minor Midget AAA team. This lead Johanna to understand the importance of rehabilitation and complex sports injuries.

Johanna when not at the clinic is always close to the rink or with her feet up at the cottage. With such a calm and cool demeanour, she's got a great ability for making her patients feel at ease. That said, she's a force to be reckoned with for sports injuries - you'll have to see it to believe it!

Katy Cournoyer


Katy joined Shift Concussion Management in 2016 after shifting gears (pun intended) from Medical Imaging to Rehabilitation. She holds an Honours Bachelor Degree in Sociology from the University of Guelph and has always had a passion for helping others. Although often behind the scenes, Katy is responsible for our sales and marketing as well as ensuring our patient experience and overseeing clinical operations.

She brings with her 6 years of experience dealing in administration and marketing in the healthcare field that have made her an experienced and diverse member of our team. Katy is also on the Board of Directors with the Brain Injury Association of Waterloo-Wellington and part of their fundraising committee. She can be found helping out with fundraisers and other local events run by the association within the community.

What Katy lacks in sports related knowledge, she makes up for in bad reality TV trivia (this is not a joke). Although not a sports buff, she will challenge anyone to a yoga pose-off or meditation session. Katy is an active member of a book club and lover all things canine.

Feel free to visit her office beside the front desk as she's always eager to catch up with patients.

Andrea Halladay


A familiar face in the customer service industry of Guelph, Andrea comes from 19 years in the dental field and decided to make the career change to rehabilitation. With years of Administrative experience, Andrea has quickly become a versatile member of our team.

As a local to Guelph she is a familiar face to many and a welcoming presence when your enter our facility. Andrea has several amazing talents including making motor vehicle billing look like child's-play, finding an organized spot for every clinic item and making the office feel as welcoming as your own home.

Outside of the clinic, Andrea can be found heading to her sons ball hockey games, watching her daughters dance recitals or out for a walk with their family dog Rocky.